Frequently Asked Questions

1: Why should I prefer Tailorz over my regular/next-door tailor?

Ans: Tailorz provides you the convenience of ordering online with free pick-up and delivery which will save you the hassle of making several trips to your tailor. We have an expert team of tailors and can ensure 100% quality assurance

2: How will you take my measurements?

Ans: You can provide us your perfectly fitting garment along with the material so that we can stitch it as per your measurements. Alternatively we can send a tailor to take your measurements as per your convenience

3: Do i have to pay any extra charges for pick-up and delivery?

Ans: No. We offer free pick-up & delivery. Currently our service is available in Mumbai city and we will be coming to other cities soon

4: Will you provide alteration service in case i am not satisfied with the fitting?

Ans: Yes. We provide 100% quality assurance and free alteration service till you get the right fit

5: Can I rely on your quality assurance?

Ans: Yes. Our tailors have adopted our standard operating procedures which specify the quality standards for each type of material to be used to ensure 100% quality assurance to our customers. We have an in-house QC team which rigorously monitors the orders processed

6: How secure is your measurement and delivery service?

Ans: We have in-house measurement experts and well-trained delivery team to ensure secure and hassle-free customer experience